*Last modified: 25 September 2026

This Privacy Notice describes how Rebecca Mary Steele, trading as MayLuminate ("We", "Us"), handles your ("User", "you") personal data.

This Notice covers personal data we collect through our website. If you go on to work with us as a coaching or consulting client, we will give you separate information about how we handle your data as part of your client agreement.

1. Key terms used in this Privacy Notice

We are the controller of your personal data. See Section 3 for our contact details.

• "Personal data" means any information relating to an identified or identifiable natural person.

• "Processing" means any operation performed on personal data, such as collection, storage, use, disclosure or erasure.

• "Controller" means the person or body which determines the purposes and means of processing personal data.

• "Consent" means a freely given, specific, informed and unambiguous indication of your wishes, given by a clear affirmative action.

• "GDPR" means Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data.

2. What personal data do we process, and why?

The table below sets out what we collect through our website, why, and the legal basis we rely on.

Personal data collected	Purpose	Legal basis
Name, email address and the content of your message (via our website contact form)	Responding to your enquiry and any follow-up correspondence about it	Necessary for pre-contractual steps at your request (Art. 6(1)(b) GDPR), or our legitimate interest in responding to enquiries (Art. 6(1)(f) GDPR)
Contact information (name, email address)	Sending marketing information (e.g. newsletters, offers) where you have opted in	Consent (Art. 6(1)(a) GDPR)
Name and email address (collected via our Zoom booking integration)	Scheduling and conducting consultation calls that you have requested	Necessary for pre-contractual steps / performance of a contract (Art. 6(1)(b) GDPR)
Technical/session data (via strictly necessary cookies)	Enabling core website functionality and security (see our Cookie Policy)	Legitimate interest (Art. 6(1)(f) GDPR)

You are not obliged to give us any of this data. However, if you do not provide the information marked as required on a form, we may not be able to answer your enquiry or arrange a call with you.

Our website is not intended for children, and we do not knowingly collect personal data from anyone under 16. If you are under 16, please ask a parent or guardian to contact us on your behalf. If we become aware that we hold data belonging to a child, we will delete it.

3. Who is the controller of your personal data?

Controller	Rebecca Mary Steele, trading as MayLuminate
VAT number	IT14572230960
Business address	Via Canturina 90, 20821 Meda (MB), Italy
Contact for data protection matters	Rebecca Mary Steele
Phone number	+39 3392034803
Email	[email protected]

You may reach us at any time using the email or phone number above.

4. Who do we share your personal data with?

We do not sell your personal data, and we do not share it for anyone else's marketing. We do use a small number of service providers who process data on our behalf, under written data processing agreements:

• Our website host and domain provider, which stores the site and the data submitted through it.

• Zoom Communications, Inc., which we use for scheduling and holding consultation calls.

• Our email provider, which we use to correspond with you.

• Our accountant and tax adviser, where a transaction has to be recorded.

• Public authorities, where we are required by law to disclose information.

Where we introduce a new provider that handles your personal data, we will update this Notice.

5. How long do we store your personal data?

We keep your data only for as long as we need it for the purpose it was collected for:

Data	Retention period
Website enquiries that do not lead to a working relationship	12 months from your last contact with us, then deleted
Marketing contact details	Until you withdraw your consent or unsubscribe, and reviewed every 24 months
Consultation call bookings that do not lead to a working relationship	12 months from the call, then deleted
Records connected to a contract, invoice or tax obligation	10 years, as required by Italian law (Art. 2220 Civil Code)
Technical and session data from strictly necessary cookies	As set out in our Cookie Policy

Where a legal obligation requires us to keep data for longer, we will do so, and delete it once that period ends.

6. What is the legal basis for processing your personal data?

6.1. Where you have given consent for a specific purpose (e.g. signing up to marketing emails), we rely on Article 6(1)(a) GDPR.

6.2. Where processing is necessary to perform a contract with you, or to take steps at your request before entering into one (e.g. scheduling a consultation call), we rely on Article 6(1)(b) GDPR.

6.3. Where we are subject to a legal obligation (e.g. tax record-keeping), we rely on Article 6(1)(c) GDPR.

6.4. In rare cases involving vital interests (e.g. a medical emergency), we would rely on Article 6(1)(d) GDPR.

6.5. Where processing is necessary for our legitimate interests, and those interests are not overridden by your rights, we rely on Article 6(1)(f) GDPR. This includes maintaining the basic security and functionality of our website.

6.6. Some of our service providers are based outside the EU/EEA, which means your personal data may be transferred outside the EU/EEA. Zoom Communications, Inc. is headquartered in the United States. We only make such transfers where the recipient is certified under the EU-U.S. Data Privacy Framework, or where we have put Standard Contractual Clauses approved by the European Commission in place, together with any additional safeguards the transfer requires. You can ask us for a copy of the safeguards that apply.

7. Do we use cookies on our website?

Yes, but only cookies that are strictly necessary for the website to function (for example, to keep you securely logged in and to protect forms against tampering). We do not currently use analytics or advertising cookies.

Full details of the cookies we use, their purpose and how long they last are set out in our separate Cookie Policy, available at https://mayluminate.com/en/privacy/

8. What are your rights regarding your personal data?

• Right to be informed — you have a right to know how your data is used, as set out in this Notice.

• Right of access — you can ask us to confirm whether we process your data, and request a copy of it.

• Right to rectification — you can ask us to correct inaccurate personal data.

• Right to erasure — you can ask us to delete your personal data, subject to any legal obligation to retain it.

• Right to restriction of processing — you can ask us to limit how we use your data.

• Right to data portability — you can ask to receive your data in a structured, machine-readable format.

• Right to object — you can object to our processing of your data, including for direct marketing.

• Rights relating to automated decision-making — we do not currently carry out automated decision-making or profiling.

• Right to withdraw consent — you can withdraw consent at any time; this does not affect the lawfulness of processing carried out before withdrawal.

• Right to lodge a complaint — if you believe we have handled your data unlawfully, you can complain to a supervisory authority. In Italy this is the Garante per la protezione dei dati personali (www.garanteprivacy.it). If you are in the UK, you may also contact the Information Commissioner's Office (www.ico.org.uk). We would be glad to hear from you first so we can try to put things right.

To exercise any of these rights, contact us using the details in Section 3. We will respond within one month of receiving your request, and will tell you if we need longer because the request is complex. There is no fee unless a request is manifestly unfounded, repetitive or excessive. We may ask you to verify your identity.

9. Can this Privacy Notice be amended?

Yes. We may update this Privacy Notice from time to time. Any changes take effect once published on our website. The "Last modified" date at the top of this page shows when it was last updated.

of Rebecca Mary Steele, trading as MayLuminate

*Last modified: 25 September 2026

This website uses only cookies that are strictly necessary for it to work. We do not use analytics, advertising or tracking cookies, we do not build profiles of visitors, and no cookie banner is shown. One part of the site — the booking calendar — is provided by Zoom and does not load until you choose to open it. This policy explains all of it, and should be read alongside our Privacy Notice https://mayluminate.com/en/privacy/

What are cookies?

Cookies are small text files placed on your device when you visit a website. They allow a site to recognise your device and remember information about your visit. Websites can also use similar technologies such as local storage and tracking pixels; where we refer to cookies below, we mean these too.

Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device until they expire or you delete them manually.

Cookies used on this website

All the cookies below are first-party or infrastructure cookies and are strictly necessary for the site to work securely. They are set by the website platform (Django) and by Cloudflare, the service that protects the site from abuse and helps it load quickly.

Cookie name	Purpose	Duration	Category	Set by
sessionid	Keeps track of your session as you move between pages, so forms and page state work correctly	Session — deleted when you close your browser	Technical / strictly necessary	This website (Django)
csrftoken	Protects the forms on this site against cross-site request forgery attacks	Persistent, approx. 1 year	Technical / strictly necessary	This website (Django)
__cf_bm	Distinguishes human visitors from automated bots, to protect the site from abuse	30 minutes of inactivity	Technical / strictly necessary	Cloudflare
_cfuvid	Distinguishes individual visitors sharing an IP address, so security limits apply fairly	Session	Technical / strictly necessary	Cloudflare
cf_clearance	Records that you have passed a security check, so you are not asked again. Only set if a check is shown to you	Varies; typically up to 30 days	Technical / strictly necessary	Cloudflare

None of these cookies track you across other websites, none are used for advertising, and none build a profile of you. We do not sell or share what they contain.

The booking calendar

Our consultation booking calendar is provided by Zoom Communications, Inc. Unlike the rest of the page, it does not load automatically. You will see a placeholder with a button, and nothing is sent to Zoom until you choose to open it.

If you do open it, Zoom will set its own cookies on your device and will receive your IP address and basic technical information about your browser. Zoom is based in the United States, so this involves a transfer of data outside the EU/EEA. The safeguards that apply to that transfer are described in Section 6 of our Privacy Notice. Zoom sets out its own use of cookies at https://explore.zoom.us/en/cookie-policy/.

Choosing to open the calendar is what gives your consent for this, which is why no banner is needed. If you would rather not use it, you can book by emailing us instead, and Zoom will receive nothing. To withdraw your consent afterwards, clear the cookies in your browser as described below.

Tools that set no cookies

We use Google Search Console to see how this site appears in search results. It is verified through a DNS record or a file on the server, places no code and no cookies on the site, and cannot see or track individual visitors. It therefore needs no consent and is listed here only for transparency.

We do not use Google Analytics or any other visitor analytics tool.

Do you need to accept these cookies?

No. Under Article 122 of the Italian Personal Data Protection Code (Legislative Decree 196/2003), which implements the EU ePrivacy Directive, your consent is needed only for cookies that are not strictly necessary to provide a service you have asked for. Every cookie in the table above is strictly necessary, so no consent is required and no banner is shown.

The booking calendar is the only part of the site that is not strictly necessary, and it is handled by the click described above rather than by a banner.

If we ever add analytics, advertising or other non-essential cookies, we will update this policy and put a proper consent banner in place before they are set.

How can I manage or block cookies?

You can block or delete cookies at any time through your browser settings. Please note that if you block strictly necessary cookies, parts of this website — submitting forms, for example — may stop working correctly.

Instructions for common browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647

• Mozilla Firefox: https://support.mozilla.org/kb/clear-cookies-and-site-data-firefox

• Apple Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac

• Microsoft Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

For general information about cookies, see www.allaboutcookies.org or, for European readers, www.youronlinechoices.eu.

Does this policy apply to linked websites?

No. Our website contains links to other websites, including Zoom and LinkedIn. This Cookie Policy applies only to this website. Please check the privacy and cookie policies of any external site you visit.

How do we update this Cookie Policy?

We review this policy regularly and will update it if the cookies we use change. Updates take effect once published on our website, and the "Last modified" date at the top shows when the current version was published.

Contact us

If you have any questions about this Cookie Policy or the data we hold about you, please contact us:

• By email: [email protected]

• By phone: +39 3392034803

• By post: Via Canturina 90, 20821 Meda (MB), Italy

If you are not satisfied with our response, you may complain to the Garante per la protezione dei dati personali (www.garanteprivacy.it) or, if you are in the UK, to the Information Commissioner's Office (www.ico.org.uk).

*Last modified: 25 September 2026

The use of this website (mayluminate.com is subject to these Terms & Conditions. By using the website you ("you", "User") agree to them. If you do not agree, please do not use the site. These terms should be read alongside our Privacy Notice https://mayluminate.com/en/privacy/ and our Cookie Policy https://mayluminate.com/en/privacy/#5C

Who we are

This website is owned and operated by Rebecca Mary Steele, trading as MayLuminate, VAT number IT14572230960, Via Canturina 90, 20821 Meda (MB), Italy ("we", "us").

Use of the website

All content featured or displayed on this website, including text, graphics, photographs, images, illustrations and software, and all related rights, is our property or that of people who have given us permission to display it. It is protected by copyright, trademark, moral rights and other intellectual property laws. By accepting these Terms & Conditions you are granted a revocable licence to access the website for your own personal, non-commercial use.

Booking a discovery call

You can book a free 30-minute discovery call through this website. There is no charge and no obligation to go any further.

If you need to cancel or move the call, we simply ask that you let us know as early as you can. There is no fee and no penalty for cancelling, rescheduling or not attending — a short email is all we need. Booking a call does not create a coaching agreement between us.

The booking calendar is hosted by Zoom and does not load until you choose to open it. Our Cookie Policy explains what happens when you do.

Payment

No payment is taken through this website, and nothing on it can be bought online. Paid coaching is arranged directly with us, and payment is made against an invoice we issue to you.

Where you go on to work with us, the fees, payment terms, cancellation arrangements and your rights as a consumer — including your right to withdraw — are set out in the coaching agreement we will give you before any work begins. Those terms, not these, govern our coaching work together.

Coaching materials and resources

Any worksheets, guides, exercises or other materials we give you are for your own personal use. They remain our intellectual property, and you may not share, publish, resell, reproduce or redistribute them, or use them to deliver coaching or training to anyone else, without our written permission.

What coaching is, and what it is not

Coaching is not therapy, counselling, or medical or psychological treatment, and it is not a substitute for any of them. We do not diagnose conditions, give medical advice, or provide healthcare of any kind. Nothing on this website should be read as medical or psychological advice.

If something arises in our work together that would be better supported by a doctor, a therapist or another qualified professional, we will say so and encourage you to seek that support. You remain responsible for your own health decisions and for seeking professional help where you need it.

Coaching works through your own reflection and effort, so what you get from it depends on your circumstances and on what you bring to it. We do not promise any particular outcome or result.

Prohibited use of the website

You are prohibited from using the site or its content:

• for any unlawful purpose;

• to solicit others to perform or participate in any unlawful acts;

• to violate any international, national, regional or local regulations, rules, laws or ordinances;

• to infringe our intellectual property rights or those of others;

• to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate;

• to submit false or misleading information;

• to upload or transmit viruses or any other malicious code;

• to collect or track the personal information of others;

• to spam, phish, pharm, pretext, spider, crawl or scrape; or

• to interfere with or circumvent the security features of this or any related website.

We may withdraw your access to the website if you use it in any of these ways.

Our liability

The content of this website is provided for general information. We take care to keep it accurate and up to date, but we do not guarantee that it is complete, free of errors, or always available, and we may change or withdraw any part of it.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or gross negligence, or for anything else that cannot lawfully be limited or excluded. Subject to that, we are not liable for indirect or consequential loss arising from your use of this website. Nothing in these terms affects your statutory rights as a consumer.

Information you send us

Please do not send us confidential or proprietary business information through this website. Anything sent through the contact form is treated as non-confidential for intellectual property purposes, so that we remain free to develop our own work without restriction. We will still handle any personal data you send us in accordance with our Privacy Notice.

This does not apply to coaching. What you share in a coaching session is confidential and stays between us, subject only to the limited exceptions set out in our coaching agreement: where there is a serious risk of harm to you or to someone else, where the law requires disclosure, and in anonymised form with our professional supervisor, as our accreditation requires.

Termination

We may suspend or withdraw your access to this website if you are in material breach of these Terms & Conditions, or if we decide to stop making the site available in the country where you live or from which you are accessing it. Where it is reasonable to do so, we will tell you first.

Applicable law and dispute resolution

Our business is established and registered in Italy. These Terms & Conditions are governed by Italian law, and the courts of Italy have jurisdiction over any dispute arising from them or from your use of this website.

If you are a consumer resident in another country, this does not deprive you of the protection of any mandatory rules of the law of your own country, and you may also be entitled to bring proceedings in the courts where you live.

If something goes wrong, please come to us first. We would much rather hear from you and put it right than have you take it elsewhere, and we will respond to any complaint within 30 days.

Language

These Terms & Conditions are published in English and Italian. If the two versions differ, the Italian version prevails for users resident in Italy, and consumers elsewhere may rely on whichever version is in their own language.

Contact information

If you have any questions about the use of this website, please email us at: [email protected]

Amendments to these Terms & Conditions

We may amend these Terms & Conditions from time to time. The new version comes into force once published on our website. You can check whether they have changed by looking at the "Last modified" date at the top of this page.